Frequently Asked Questions
All your questions about 87db answered here
From opening an account to bKash/Nagad deposits, bonuses, cricket betting, and security — you will find simple and clear answers to all your questions on this page.
87db is a trusted online gaming platform in Bangladesh and we want our players to always have clear information. Below we have organised the most frequently asked questions into five categories — account, payments, games, bonuses, and safety. If you do not find your answer, contact our 24/7 live chat or email — our Bengali-speaking support team is always ready.
Account and Registration
Common questions about opening an account, logging in, and identity verification at 87db.
To register at 87db, you need an active mobile number, a username, and a strong password. For identity verification, you may be asked for your national ID or passport details in a later step. Registering with accurate information ensures your account is activated quickly and there are no complications at withdrawal time.
87db is for people aged 21 and above only. By creating an account, you confirm that you are 21+. If an inconsistency is found during age verification, the account may be suspended and any balance will be returned.
Click the "Forgot password?" option on the login page and enter your registered mobile number. An OTP will be sent — use it to set a new password. The process is usually completed within a few minutes. If you have any trouble, contact us via live chat.
No. Only one account per person is allowed. If multiple accounts are found using the same device, mobile number, or payment method, all of them may be suspended and bonuses may be cancelled. If you have an issue with your account, contact support.
Verification is usually completed within 24 hours of submitting your documents. Uploading clear, accurate photos speeds up the process. During busy periods it may take a little longer — in that case the 87db support team will keep you updated.
Deposits and Withdrawals
Rules for depositing and withdrawing money via bKash, Nagad, Rocket, and bank transfer.
Deposits from bKash are usually instant — the balance is added within a few minutes. During peak business hours it may take up to 15 minutes. If it takes more than 30 minutes, contact live chat with your transaction reference number. The minimum deposit at 87db is ৳300.
The minimum deposit amount is ৳300 — this applies to all methods including bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳500. Before requesting a withdrawal, make sure your account is fully verified.
Withdrawal processing time at 87db is 30 minutes to 3 hours. Nagad and Rocket withdrawals are generally completed within this timeframe. Bank transfers may take a little longer due to the bank's own processing procedures.
87db itself does not charge any deposit or withdrawal fees. However, bKash, Nagad, or Rocket may apply their own service charges — this depends on the terms and conditions of your mobile wallet service. Bank transfers may carry the bank's own charges.
Transfers are possible from all major banks in Bangladesh — including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and others. Before transferring, confirm the correct account number and routing details. The minimum amount is ৳300.
Games and How to Play
Questions and answers about cricket betting, slots, live casino, fishing games, and mobile play.
Go to the cricket betting section at 87db and choose BPL or any other tournament. You can bet at live odds before or during a match. Select your preferred team or player, enter the stake amount, and confirm. If you win, the winnings are automatically added to your balance.
RTP (Return to Player) is the average percentage of total bets that a game returns to players over the long term. A high RTP means the game returns more on average — but this is not a guarantee for any specific session. 87db only offers verified games from licensed providers (PG Soft, Pragmatic Play, JILI, Spribe).
Yes, 87db is fully mobile-friendly. You can play directly from the browser on any Android or iOS device — no separate app download is needed. The site is optimized for mobile screens, so everything from cricket betting to slots runs smoothly.
Yes, in the 87db live casino section you can play with real dealers via high-definition live video streaming. These games are operated in partnership with well-known providers like Evolution Gaming and Ezugi. Every game is independently audited to ensure fair play.
Jungle Delight is a popular slot game from PG Soft featuring wild animal-themed reels with the chance to win exciting prizes. Lucky Gods Fishing is a fishing arcade game where you shoot various targets to earn points and prizes. Both games are available to play directly on 87db from mobile or desktop.
Bonuses and Promotions
All questions about the welcome bonus, wagering conditions, VIP program, and regular offers.
On your first deposit, 87db gives you a 100% bonus on your deposit — up to ৳5,000. That means if you deposit ৳5,000, you get another ৳5,000 as a bonus, letting you start with a total of ৳10,000. The bonus is automatically added to your balance.
The wagering requirement for the welcome bonus is 25x. This means you need to wager 25 times the bonus amount before you can withdraw winnings from the bonus. Example: if you receive a ৳1,000 bonus, you need to place a total of ৳25,000 in bets. Every bet placed in the 87db game lobby counts toward this requirement.
By playing regularly, you automatically progress through the 87db VIP program. There are three tiers — Bronze (weekly cashback up to 0.3%), Silver (up to 0.7%) and Gold (up to 1.0%). No separate application is needed — the more active you are, the faster you move up.
VIP cashback is paid out weekly. Bronze members receive up to 0.3% cashback, Silver up to 0.7%, and Gold members up to 1.0%. After each week's calculations are finalised, the set amount is added directly to your balance. For more details, contact live chat.
Bonuses can generally be used across most games at 87db — in all sections including slots, fishing, live casino, and sports betting. However, certain promotions may have restrictions on some games. Full terms and conditions for each promotion can be found on the account dashboard and promotions page.
Security & Responsible Gaming
Important questions and answers about data protection, self-exclusion, the 21+ policy, and support.
Yes. 87db uses SSL encryption technology to keep all personal and financial information secure. Your data is never sold or shared with third parties. For more details, please visit our Privacy Policy page.
87db takes responsible gaming very seriously. If you feel that your gaming habits are becoming a problem, you can visit our Responsible Gaming page to request a self-exclusion or set deposit limits. You can also reach out directly via live chat or at [email protected] for assistance.
Activating self-exclusion temporarily or permanently blocks login to your account. Your balance remains safe and can be withdrawn through verification after the exclusion period ends or when the account is reactivated. The support team will assist you throughout the process.
87db's support team is active 24/7. You can click the live chat icon on any page of the site to speak directly in Bengali. To contact us by email, write to [email protected]. There is no phone or WhatsApp support — live chat and email are the only channels.
Yes. 87db only offers games from well-known providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, and Microgaming — these providers' games run on RNG (Random Number Generator) technology and their fairness is regularly verified through independent third-party audits.
Still have questions?
Our Bengali-speaking support team is available around the clock — chat with us directly on live chat or reach us by email.
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